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Home > Our Guarantee
 
At New Freedom Solutions we are committed to a
three-layer guarantee:
  • When you visit our website, we guarantee to have an easy-to-navigate, informative site that always has our visitors in mind. Whether you visit us to look for products, check out our latest information, tips, and ideas, or just get some encouragement to help you through the day, it is always our goal that you feel welcomed and are glad you visited our site. If you find any portion of our site difficult to navigate, or lacking the information you are looking for, we want to know! Please contact us at info@newfreedomsolutions.com.

  • When you contact us, we guarantee to listen and do our best to offer help. Because we have experience both as users and caregivers, we know that every situation is unique. We never want to give a canned answer. We will try to understand your situation and to help you find the best solution.

  • When you purchase our products your satisfaction and protection is our priority and guarantee. We want the products you purchase from us to be the best solutions for you or for those for whom you are caring.

     
    If your purchase does not meet your needs, please contact us for assistance in returning your purchase. We will promptly refund 100% of the purchase price for unused, unopened items within 30 days of delivery if the products are returned undamaged in their original packaging. We will also provide you with additional samples so you can select a better product for your needs.For more on our return policy, please click here.
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